At the back of your tcl roku 4k tv locate the ethernet port.
Tcl roku tv wired connection not working.
This product did not work even after restarting the tv.
I don t show this issue before.
I have no idea why.
I ve got this year s 40 tcl roku tv and my wireless experience sounds much like yours.
I have a 2019 roku smart tcl wireless tv 32s325 no ethernet.
But i test also wireless connection with the router it s working fine.
Sometimes it works sometimes it does not.
Talked with roku support tcl support and centurylink support without any luck.
Just wondering if i can buy a roku ultra and use the ethernet port and then use hdmi cable to connect to tv and bypass the wireless.
We also have centurylink and same tv as you describe.
Not sure if this will confuse wifi software.
Thanks for the information.
I test more than 3 router connections but every connection wired connection successfully and internet connection not work.
Last night i lost the wired connection.
This option is only available on tcl roku 4k tvs.
Reviewed in the united states on january 24 2020.
Set it up with wired connection.
Did you figure out what was wrong.
I put a tcl roku tv 49 2 months ago.
I have a modem google wifi router and then the tv.
Follow the steps below if you choose to connect your tv to the internet using an ethernet cable.
Spend way to much time on figuring out why the tcl roku tv won t connect.
Confirm your software version and build.
Connect an ethernet cable coming from your router or modem to the tv.
We have the exact same problem.
I have the latest update.
Tcl roku tv loses wifi connection and then can t find any wifi networks jump to solution it s a known bug with the wifi disabling on the tcl and maybe other brands roku tv s brought on by a software update sometime between october and december.
I don t have any serious complaints but at that price i may take the chance just to have something to do with all my spare ethernet cables.
Having some wireless connection issues.
Can also connect with phone hotspot but not with wifi or cable.
I restart roku device 10 to 15 times and also factory reset 3 to 4 times.
I bought this product because i do not have access to wireless and would like to connect my 32 tcl roku tv to the ethernet no ethernet port on tv.
I switched to wireless connection but want to go back to wired.